Frequently Asked Questions
Everything you need to know about your Tom Misch experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What is your return and exchange policy?
We offer a 30-day return policy for all unused items in their original packaging. If you would like to initiate a return or exchange, please contact our support team with your order number.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the recipient.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend measuring a similar item you already own and comparing it to our chart to ensure the perfect fit.